The Importance of Clean Data for Recruiters

With new technology and platforms coming out every year, it can be challenging for recruiters to keep up, especially when the tech used is incompatible with their datasets.

.

That’s because bad data can – and will – lead to frustration, or worse, mistakes and more expensive candidate acquisition cost… but good data? It can help keep costs low and streamline workflows.

What is Data Integrity in Recruitment?

Recruitment agencies generate a lot of data about their candidates, and clients but this data is sometimes too detailed and specific for the casual recruiter to look at.

.

As such, recruiters often rely on software to automate and manage their data which unfortunately puts them at a major disadvantage when it comes to knowing exactly what data is in their databases.

How do you measure the quality of data?

There are many ways to measure the quality of data. One way is to use a standard set of metrics developed by organisations such as the International Organization for Standardization (ISO) and the International Association For Data Quality, Governance and Analytics (IADQGA).

Core Aspects of Data Quality: Accuracy

Data could be collected without bias and validated by checking for potential errors but if the information was misinterpreted or was missing critical components, the results wouldn’t be accurate.

Core Aspects of Data Quality: Completeness

Completeness ensures all information entered into the database is correct and not missing information. For example, candidates must have a complete CV with accurate data for their application to be considered.

.

Completeness of data is essential because it ensures that the information entered into your recruitment technology stack is accurate.

Core Aspects of Data Quality: Consistency

Consistency means that all the parts of a dataset are aligned and make sense in relation to each other (e.g., different datasets should not contradict each other).

.

Consistency is achieved by ensuring that data is accurate and complete before it’s entered into a system or used to generate reports.

Core Aspects of Data Quality: Timeliness

Timeliness refers to how old the information is that you are working with; if it is more than one week old, then it will likely be out-of-date and, therefore, not very helpful in determining what would make a candidate successful in an opening you are trying to fill.

.

If your data is not up-to-date, it will lower its accuracy and be less useful as a resource for making decisions. Ensuring that your data is timely can help avoid this problem and ensure that you have accurate information when needed.

Core Aspects of Data Quality: Uniqueness

If data is not unique, there are duplicates somewhere else in the system, and they could disrupt various processes and cause miscommunication issues. If you do not have a precise representation of candidates and applicants, it will be challenging to find qualified candidates when they are needed.

Core Aspects of Data Quality: Validity

Validity means ‘the degree to which evidence and arguments are logically sound.’

.

It refers to how well a test measures what it set out to measure, so it’s important for employers when evaluating tools, software, platforms, and other innovations to take into account how well these new tools will measure their objectives before

.

The key components of data quality and data integrity are accuracy, consistency, completeness, uniqueness, timeliness, and validity.

How can recruiters maintain data integrity?

As a recruiter, you’ll need to work closely with a data verification service provider who can help you automate this process and when it comes to job seekers, you’ll want to look for third-party verification that the job seeker’s credentials are authentic.

.

An audit of all CV/resume data can tell you about a person’s skills, location, references and language. Check the CV for spelling, grammar and grammatical errors but most importantly, verify the candidate’s certifications and experience. This will give a high level of trust for the candidate and employers, ultimately making the recruitment process a lot smoother.

The importance of healthy data

Businesses need quality data to get the best results from the new software, tools, or platforms they leverage. The impact of high-quality datasets on productivity is evidenced by an increase in efficiency and accuracy when using new software, particularly recruitment tech.

.

Job-seekers need to trust that their information will be kept safe and employers need to know the data they’ve collected is accurate. To do this, it’s crucial recruiters clearly understand the quality and comprehensiveness of the data they are using and purge any damaged datasets.

How high-quality data maximizes ROI on recruitment tech

Healthy datasets maximise return on investment on your recruitment tech because artificial intelligence can source and display more accurate job descriptions, more efficient candidate searches, and better match candidates with employers.

.

With recruiting software, tools, and platforms, you can collect more data on your candidates and make better hiring decisions, saving time for both recruiters and agency owners. This free time also allows recruiters to focus on engaging with candidates and all the relevant information at their fingertips in an ease-of-use database.

The impact of high-quality datasets on productivity

A high-quality dataset is one of the most critical factors for a successful recruitment process. This includes collecting and storing data about candidates, job postings, and employer relationships. Without high-quality datasets, recruiters can’t produce accurate reports and analytics that can reflect their performance.

.

The need for quality data when implementing new software, tools, and platforms to your recruitment tech stack is crucial because it’s difficult to determine the effectiveness of these new products without the proper information.

.

For example, the recruiter may not know if they are getting better results with a tool or platform because they don’t have enough data to compare against what they had before..

What are some benefits of clean data?

In addition to healthy data being integral when implementing new software, tools, and platforms to your recruitment technology stack, other clean data pros are:

Search functions will be quicker, better, and more intuitive
Businesses will get a higher volume of qualified applicants
Save time on manual tasks
More accessible candidate and lead organisation
Improved quality of listings

.

There are various benefits to healthy data in recruitment, such as improved quality of listings and more intuitive searches.

The usability of good data is endless

Data is the lifeblood of any business; it drives decision-making and helps us know where we stand on various metrics. For example, data can help you understand how many leads are coming in and how many have converted to clients.

.

The usability of good data is endless: it can help analyse trends, make predictions, and inform decisions. So what does this mean for you going forward?

Optimal Database Utilisation

By ensuring data is clean and healthy, recruiters can rely on their own internal CRMs to make high-quality placements as opposed to leveraging external – and therefore less cost-effective – sources.

.

Empower your recruiters and drastically lower the cost of candidate acquisition with clean data and a healthy CRM.

.

Want to streamline your datasets and have all of your candidate data in one centralised place? Find out how SourceBreaker can revolutionise the data you have and how you use it with powerful integrations!

TL;DR Key Takeaways

  • Healthy data can help keep costs low and streamline workflows, while bad data can lead to frustration, mistakes, and more expensive candidate acquisition costs.
  • Recruiters often rely on software to automate and manage their data, which puts them at a disadvantage when it comes to knowing exactly what data is in their databases.
  • The quality of data can be measured by standards developed by organizations such as the International Organization for Standardization and the International Association For Data Quality, Governance and Analytics.
  • The core aspects of data quality are accuracy, completeness, consistency, timeliness, uniqueness, and validity.
  • To maintain data integrity, recruiters need to work closely with a data verification service provider who can help automate the process and verify candidates’ credentials.
  • High-quality datasets maximise the return on investment on recruitment tech and can have a significant impact on productivity.

The Importance of Automation in Recruitment

What is the importance of automation in recruitment and why is it such a hot topic?

Automation and digital transformation are high on priority lists of recruitment and staffing agencies around the world, yet only a fraction of firms are truly leveraging the power of fully digitizing the way they work.

Changing priorities – trends in automation

Sourcing is top of the recruitment lifecycle challenges, but less than half of firms automate the process.

.

Staffing CRM leader Bullhorn’s 2022 Global Recruitment Insights & Data Trends Report (GRID) surveyed more than 4,000 respondents across 12 countries, revealing that candidate acquisition was the number one challenge facing recruitment agencies around the globe.

.

The results showed a clear shift in recruitment company priorities, with business development slipping from top spot for the first time in more than a decade.

.

Digital transformation was the second-biggest challenge, with agencies acutely aware of the need to digitise their business processes to keep pace in a competitive market. The topic leapt more than 3x in priority status in just two years, as 25% of firms reported it as a key goal in 2020 and more than 80% in 2022.

.

Yet despite the need to leverage technology better, many agencies aren’t taking full advantage of their existing technology or their full digital potential.

.

48% of respondents stated that candidate sourcing – the top strategic priority overall – could be improved via automation. So even though the struggle to win talent is a clear goal for businesses worldwide, less than half are fully optimising their process with effective automation tools.

Why automate?

Recruitment processes are primed for automation, and a huge opportunity exists for firms that embrace digital transformation and outperform their competition.

There is a range of structural and market-driven factors which make recruitment agencies ideally positioned to take advantage of the potential of automation technology.

Recruitment is a process-driven business

To make a candidate placement, there are steps recruiters have to follow on every occasion. This structure is primed for use of automation tools, with agencies able to map out their workflows and identify low-efficiency bottlenecks that technology can help unlock.

Recruiting involves high-impact activities which need minimal input from the recruiter

Many actions which are critical to the process don’t need to be done by a human being, with the recruiter adding no value to the client or candidate experience. Automating these free up recruiter time to focus on high-value interactions and actively manage processes.

Agencies are struggling to hire recruiters

With a shortage of talent, agencies need to think differently and focus on recruiter efficiency and productivity rather than the traditional route of simply adding headcount. As the challenge of rapidly hiring experienced recruiters increases, companies that deliver strong recruiter revenues will thrive.

Clients are demanding more and more roles to be filled

As client demand increases, roles left unfilled can damage agency reputations, even if they are making placements elsewhere. Agencies risk focusing on the deals they are closing instead of worrying about what they’re leaving on the table – vacancies that could be filled with better processes and more automation.

Candidates have more options and counter-offers

Rather than needing two or three candidates in a process to make a placement, recruiters may need five or six. The talent shortage is adding pressure through wage increases, meaning agencies can rapidly access talent ahead of the competition and have a vital edge.

What’s the opportunity for automation?

Recruitment businesses that unlock the power of automation technology can deliver faster results, scale operations and improve recruiter performance and retention.

.

The potential impact of automation in the recruitment industry is only just beginning to be felt. Bullhorn saw a 116% increase in automation across its platform in 2021, on course for a billion automation within a year – up from just 87,000 in Q1 2021.

.

Similarly, SourceBreaker saw a 56% increase throughout the same period, with over half a million automation completed in Q4 2021.

.

As tech-savvy firms enhance their operations and output through technology, they are achieving some key strategic aims.

Maximising candidate relationships and engagement

As agencies scale, it becomes considerably harder for recruiters to maintain 1:1 relationships with placeable candidates and less statistically likely that they’ll be able to place them in the best cultural fit position they’re seeking. Automation allows companies to build and maintain relationships with their talent communities, creating more matches more frequently.

Improve data health & search results

Better data and automated search technology encourage recruiters to engage with their CRM databases more. Combining automated CRM data hygiene processes created with powerful AI-driven search tools results in better searches and more engaged recruiters, in turn maximising the value of data assets through more candidate placements.

Maximise resource ROI

Intelligent automation across the full technology stack gives staffing firms higher ROI across their existing toolkit, using automation and integrations to get the best out of each resource – from LinkedIn licences to job boards and social networks.

Increase recruiter performance, satisfaction and retention

Automating process tasks that don’t require personal interaction frees up time for the higher-value tasks that recruiters enjoy. Agencies can then have the best of both worlds – recruiters enjoying their roles more, spending less time on low-value tasks, but also delivering increased performance, earning higher commissions and thriving in their careers.

Combatting Change Fatigue in Recruitment

Recruitment companies are always implementing new processes and investing in new recruitment tech and whilst this will inevitably improve the quality of your workflows and development, it’s important not to go overboard with the amount of change you enact.

.

By implementing changes too quickly, you’re most likely going to drain energy from your employees – this is what’s called ‘change fatigue’.

.

So what do you do?

.

Well, it’s important to drive internal changes with an understanding of the team’s capacity to manage change. This intel will undoubtedly ensure that employees can adapt to the transition productivity, without becoming fatigued.

What is change fatigue?

Change fatigue stems from changes that disrupt or prevent one’s ability to do their job and happens when transformations or adjustments become stressful for them – resulting in a mental state called ‘liminality.’

.

Liminality is a frame of mind where a person is stuck between the familiar and the unknown; a transition state between an old form and a new one. People in this state often feel disoriented and need a return to normality.

.

People with change fatigue are overwhelmed by the immediate demands and consequently become stuck in a mental state of indecisiveness and anxiety because they feel overwhelmed by uncertainty in their current situation.

Is Change Fatigue Common?

Rapid changes in your company are bound to happen, but for your employees, it can feel like a new and unwelcome change every day… and the fear of the unknown is especially prevalent when you’re new to the organisation.

.

In a recent study conducted by Microsoft, it was reported that 54% of managers say leadership is out of touch with employers and 74% of managers say they don’t have the influence or resources to make changes for employees. (Microsoft Tech Trends Insight 2022 Report)

.

So how do you ensure your happy employees remain happy throughout any transformation?

Combatting Change Fatigue

Leadership needs to consider the mental capacity of their workforce when implementing new initiatives and organisational changes. Consider letting people know about the change before it happens, so they can mentally prepare to adapt and adopt.

.

Communicating with them before, during, and after a new change will ensure they know how to adapt and thrive in their new roles. Once the transition is complete, leaders should take time to train employees and promote awareness of the latest changes to help people adjust smoothly.

What are the leading causes of change fatigue?

According to research from Cisco’s Annual Future of Work Report 2021, employees don’t receive sufficient information or assistance from leadership when presented with a disruption in their workflow.

.

With that in mind, other leading causes of change fatigue are as follows.

Time restrictions

Leaders should look at the transition not as a ‘change that needs completing in a specific amount of time’ but instead as a transition state whereby employees need guidance to converge the new environment.’

Performance stress

Change can cause stress in the workforce. According to research, when people feel they have inadequate time to adjust to a change, they experience higher levels of work-related stress.

Preventing Change Fatigue

At the beginning of each project, leaders can point out to staff how they will need to address the issues to get the project off to a good start. This will allow your employees to avoid becoming stressed or frustrated when problems arise.

Embrace the Change

Leaders who embrace the change at work will help their employees to adapt to the change more quickly.

.

Leadership should be comfortable enough to talk about the process and any challenges that come with it. By being transparent, you can minimise the stress your employees will have to cope with and ensure that your team remains focused on what’s important.

Communicate effectively

Communication is key to managing change, and when it is unclear, people get confused and stressed. Leaders should understand that communicating well can help employees adapt and excel in their roles. They should prepare and practice their messages to maintain a positive tone and ensure they’re clear and concise.

.

When delivering the message, be as specific as possible, concisely explain your expectations and create an action plan to get the desired results.

Dealing with Change Fatigue in Your Employees

When you’re experiencing a high workload, you can quickly become overwhelmed by all the tasks in front of you; it’s actually one of the leading causes of mental health issues like anxiety and burnout.

.

While you may feel the tension and fatigue associated with change, you can take some steps to alleviate these feelings. Here are some suggestions on how to help your employees cope with their mental state and improve their ability to adapt to organisational changes.

Solve problems before they occur

A big step toward coping with change is solving the problems that will likely arise. That’s why leaders need to think about problems at the beginning of projects and communicate with employees about solutions.

Employee Initiatives

One way to reduce stress is offering your employees professional training or consulting services, and investing in employees’ development and training experience, which can result in more productivity and employee retention.

Future-proof With Change Management

A digital economy demands constant change and the recruitment industry is no exception. Therefore, employees should always consider change management strategies when preparing for the inevitable changes likely to come with a digital transformation.

.

By implementing these suggestions, you’ll be able to create a happier, more productive workforce equipped to handle change.

.

With the proper training and effective planning put in place, your team will be able to thrive in the changes ahead.

.

If you’re interested in learning more about how you can better prepare your workforce for changes, visit our blog or—

.

Catch up on our Change Management webinars here.

TL;DR Key Takeaways

  • Rapid changes in a recruitment company can lead to change fatigue in employees, which is a state of indecisiveness and anxiety caused by overwhelming uncertainty in the current situation.
  • To combat change fatigue, leadership needs to consider the mental capacity of their workforce when implementing new initiatives and organisational changes. Leaders should communicate effectively and frequently to help their team adapt and thrive in their new roles.
  • The leading causes of change fatigue are lack of information or assistance from leadership when presented with a disruption in their workflow, time restrictions, and performance stress.
  • Leaders can prevent change fatigue by pointing out how to address issues at the beginning of each project, embracing the change, and being transparent about the process and any challenges that come with it.
  • Employees can cope with change fatigue by solving problems before they occur, offering professional training or consulting services, investing in employees’ development and training experience, and considering change management strategies when preparing for the inevitable changes.

Maximise your RecTech Investment with the SourceBreaker Academy

Maximise your RecTech Investment with the SourceBreaker Academy

Offering optimal customer service, facilitating growth, and championing innovation are core components of SourceBreaker’s offering and are key to keeping pace with industry changes, so we can continue to help you save time and ensure you get the right training in the way you need it.

Following Popular Demand…

Our highest priority is helping our customers attract and engage candidates at record speeds, and retain top talent by ensuring they have the tools to succeed and remain competitive at all times.

.

That’s why we’ve made training and onboarding even easier and considerably more accessible!

Introducing the SourceBreaker Academy

The SourceBreaker Academy delivers a curated selection of online training sessions dedicated to upskilling SourceBreaker knowledge — ensuring users are fully informed on how best to leverage each and every platform feature.

.

There you will be able to watch free training videos, boost your platform knowledge and demonstrate to clients and candidates your ability to deliver outstanding results when using SourceBreaker.

.

The SourceBreaker Academy is included as part of the SourceBreaker offering and comes in conjunction with the support of our industry-leading Customer Success team, so you can be certain you’re getting the most out of your investment.

The Academy as a Valuable Training Resource

Designed to keep your teams trained on and up-to-date with the latest SourceBreaker features, the Academy also provides you with:

A curated self-directed learning platform
Additional support to help you leverage the platform for maximum impact
Advanced best-practises for using the SourceBreaker tool — ensuring your workflows perform optimally in today’s data-driven world

Secure Your Spot In The Academy

Interested in becoming part of the SourceBreaker family? Want to find out more about SourceBreaker and how we can add maximum value to all of your recruitment workflows? Click the button below to book a demo!

.

We’ll be continuously updating and adding to our course content, so stay tuned and keep a look out for any resources and insightful blogs we’ll soon be sharing.

.